We believe in technology serving inclusion
Our IT Startup specializes in inclusive multilingual voicebots, designed for global customer service. These AI-powered bots cater to diverse languages and are accessible to people with disabilities, featuring voice commands and adjustable audio for visual and hearing impairments. Our mission is to revolutionize customer service, ensuring efficient, inclusive solutions for every customer, regardless of language or ability.
This is How We Started
2021
ToumAI was founded on both sides of Mediterranean
2022
First LLM models in Africa
First POCs with large Banks & Infrastructures
2023
Launched our first version of ToumAI Voice Analytics in Africa
2025
Won Best Startup in Inclusive Customer Service
ToumAI was founded in June 2020 as a spin off from an AI Moroccan Lab - AIOX Labs and by a European-African multicultural, diverse and talented team believing in technology serving inclusivity & sustainability.
​
From cutting-edge academic research to practical application, our team combines PhDs and industry leadership to solve the problem of under-resourced languages, multicultural communities and inclusion through our award-winning solutions.
After several years in corporates, we all wanted to aim for a real positive impact. Therefore, we decided to join our skills to build a startup that makes sense.
The AI we developed is enabling us to understand thousands of dialects, but for which aim ?
​
We decided to dedicate this technical ability to support ventures willing to better understand their stakeholders and improve their local impact.
​
Indeed, we believe in the power of language and cultural diversity to connect and enrich our world. Our commitment to understanding and embracing dialects is at the heart of our approach. We recognize that every dialect represents a unique cultural identity and perspective.
By integrating this understanding into our voicebot technology, we're not just enhancing communication – we're fostering deeper, more meaningful connections.
Our dedication to linguistic inclusivity is more than a feature; it's our promise to ensure everyone feels heard and valued. We're paving the way for a future where businesses thrive on diversity and inclusivity, creating a more connected and sustainable world for all.
​
Welcome to a place where every voice matters.
Join the ToumAI Voice Analytics Community
10+
Employees
10+
Customers
1000+
Languages supported
100K+
Interactions handled daily