Managing Your Customers Can Be Hard. We Make It Easier.
ToumAI is the very first multilingual generative voice & chat bot capable of answering multiple customers requests such as FAQ, claims, orders processing or routing in your system.
Our product guarantees faster management, better customer satisfaction and also augmented customers knowledge thanks to AI Sentiment Analysis & Analytics.
Multilingual Contact Center
Customizable Workspace
Our platform is designed to be customizable and adaptable to any company size & budget. With ToumAI Voice Analytics, you can streamline your customer service management and optimize your contact center for better customer satisfaction using AI.
Real-Time Analytics
Our advanced reporting and analytics provide valuable insights into customer behavior and trends, allowing you to make data-driven decisions. With ToumAI Voice Analytics, you'll have the tools you need to optimize your customer support and improve overall business performance.
Seamless Integration
Integrate ToumAI seamlessly into your existing systems and workflows. Our platform is designed to work with your current systems, so you can start optimizing your contact center right away.
Personalized Onboarding
We don't believe in a one-size-fits-all approach to onboarding. Our Bots learn to fit the unique needs of your company. Plus we'll provide training and support to ensure a successful implementation.