Generative Bots: The Future of Customer Service
ToumAI merges multilingual & generative Voicebot for customer relationship management along with sentiment analytics.
Let us manage your international contact center flawlessly and be on top of inclusion & everything your customers need.
Improve Customer Satisfaction & Inclusion at low costs with ToumAI Voice Analytics
ToumAI allows all customers voices to receive quick and accurate responses to their inquiries, leading to higher customer satisfaction. Our platform is easy to use and will help you improve your customer service standards without hiring more agents.
Smart & Inclusive
With ToumAI Voice Analytics customers can easily solve their problems in any language or dialect without having to contact you by email or call you. With the web widget, mobile SDK and Whatsapp API, offer contextual self-service within your product or website in any country.
Seamless Integration with Your Systems & Budget
ToumAI Voice Analytics integrates easily with your existing software and systems, allowing for a smooth transition to our platform with transparent costs. Our Bots learn from your company and interactions to deliver the most appropriate customer service.
Real-Time Analytics and Reporting
ToumAI Voice Analytics provides real-time analytics and reporting, giving you valuable insights into your customer experiences & expectations. Our platform allows you to make data-driven decisions and improve your customer service performance & impact.
Trusted by the Best in the Industry
To play, press and hold the enter key. To stop, release the enter key.
Hear It from Our Customers
“ToumAI Voice Analytics has revolutionized our customer service. We earned 5 NPS points, and our team is more efficient with -50% basic tickets to deal with. Thank you ToumAI!”
Simone, COO at Banking
How ToumAI Voice Analytics Makes Your Life Easier
Encourage Customer Communication
Help Save Time & Money
Makes Information Accessible
Improve CSAT & NPS with Analytics